Commitment to Privacy
MyGardenGifts.com values your privacy and the security of your personal data. We have implemented strict policies and procedures to ensure that your personal information is safeguarded. This notice explains our online information practices and the choices you can make about how your information is collected and used. It discloses the privacy guidelines for My Garden Gifts website:www.MyGardenGifts.com. This notice is available throughout our website.
In particular areas on our Web site, we ask you to provide information that will enable us to enhance your visit to our website and/or to follow up with you after your visit. It is optional for you to participate.
We receive information from you when you:
Place an order
Subscribe to regularly scheduled e-mails
Sign up for one of our services
Participate in promotional offers
Provide feedback in an e-mail
Information we ask from you include your name, e-mail address, phone number, address, age, type of business, customer number, credit card number and expiration date. We may also request personal preference information that is needed to register or subscribe you to services or offers, or make product recommendations.
During Customer Support Hours
Mon–Fri, 9.00 AM – 6.00 PM EST*
Email: Customer Service at csr@MyGardenGifts.com
Use of Information
Information about our customers is an important part of our business, and we do not sell it to others. Name, address, phone number, customer number, and credit card information are used to ship and bill orders and for future marketing purposes. In addition, phone number and customer number are used in case there is a problem with your order and customer service needs to contact you. Personal information allows our websites to make product recommendations to you. If you provide us with your e-mail address, you may receive periodic e-mail promotions and special offers.
We also gather data on visitor's movements through our sites. This information is used to improve our service to you and to administer our websites. The aggregate information on what pages are visited is used to improve the site content and also for error tracking purposes related to the functioning of the site. Individually identifiable e-mail addresses are not captured or stored for future use other than for order processing, unless you choose to communicate with MyGardenGifts.com by posting a message to MyGardenGifts.com.
MyGardenGifts.com may share information with subsidiaries and affiliates. If you do not want your information shared, simply e-mail us at csr@MyGardenGifts.com (type "e;Do not share with affiliates"e; in the body of the message) or send a letter stating this preference to:
My Garden Gifts
Attn: Customer Service
In any communication, be sure to include your name, mailing address, and order number and/or customer account number.
Persons who communicate with MyGardenGifts.com and therefore supply MyGardenGifts.com with an e-mail address may receive future communications from us by e-mail. You can unsubscribe at any time by e-mailing your request to csr@MyGardenGifts.com. Simply state, "e;Do not email"e; in the body of the message. Finally, please note that we may also offer links to other third party sites and services. Be aware that these outside parties operate under their own privacy and security policies, and MyGardenGifts.com has no responsibility or liability for their independent policies or actions. All internal/external MyGardenGifts.com parties, such as employees, agents, and contractors are similarly bound by these privacy and security policies.
If you provide www.MyGardenGifts.com with your email address, you may receive emails from us. If you do not want to receive marketing or promotional emails from www.MyGardenGifts.com, please e-mail your request to csr@MyGardenGifts.com.
Third Party Policy
Third Party Marketing is defined as a company that has no direct relationship with MyGardenGifts.com. Third parties willnotcontact you as a result of your subscribing to our e-mail newsletter and promotions lists except through advertisements, if any, within the newsletters themselves.
Commitment to Data Security
MyGardenGifts.com is committed to the security of information collected on our website. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Private account information is located behind a firewall; it is not directly connected to the Internet. Information behind the firewall on the customer server is not available to unauthorized computers. We have engaged a firewall that is recognized and accepted as industry standard.
If you want to give us personal information through registration, then a cookie will help us deliver content based on your interests and preferences. Cookies also help us monitor whether our websites are functioning properly and to perform site traffic analysis as outline in earlier sections.
Encryption is a process by which we use software to scramble sensitive information while it is in transit to MyGardenGifts.com. We use Secure Socket Layering (SSL). SSL technology is the industry standard for secure online transactions. It is based on a key that has two different parts: public and private.
The public part of the key is distributed to those you want to communicate with. The private part is for recipients' use only. When you send personal information to us, you use our public key to encrypt your personal information. That means if your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.
Making a credit card purchase online at MyGardenGifts.com is just as safe as making a credit card purchase over the telephone. However, if you would prefer to fax your order to us, please contact customer service at csr@MyGardenGifts.com and we will gladly send you a Fax order Form.
Mail: My Garden Gifts
Attn: Customer Service